Engaged employees are loyal employees in your eye care practice, which helps set yourself up for employee retention, patient retention, and practice growth.
A large pain point for many eye care practices is high employee turnover. This could be due to the fact most employees simply aren’t engaged. A lack of employee engagement is not only financially straining; it also can result in a poor attitude, lack of education about eyewear products or service. This can lead to a lost sense of connection between staff members and complications in completing a sale.
According to a study by Dale Carnegie Training:
29% of the workforce is engaged
45% are not engaged
26% are actively disengaged
Think about that. If seven out of every 10 employees are not engaged, it shouldn’t be surprising that they don’t show loyalty and want to move on from your practice.