Your Digital Ecosystem
Truly caring for each of your customers is the key to providing a top-quality customer experience.
We bring a wide range of cutting-edge tools and support so that you can provide each of your individual patients with a smooth and impressively efficient journey – from the first meeting to the eye exam all the way through to ordering, final fitting and future purchases.
In order for you to care for your customers, we need to care for you. One way we are doing that is by providing you access to real time reporting on the status of your jobs via the HOYA Hub, rewards you have earned as a member of the Visionary Alliance and education on the Hoya Learning Center. This is a digital ecosystem like none other. Enjoy!
A Revolution in Laboratory Customer Service
Exciting news! Ally of the ECP HOYA Vision Care consistently brings you first-to-market technology. This time our technology will enhance your customer service experience with The HOYA Hub! You will have access to:
+ All job statuses
+ Invoices and statements
+ Visionary Alliance loyalty program
+ Online education
+ Order brochures and sales materials
+ Request shipping labels
Much of what you do with HOYA is now in one place!
The HOYA Hub is a unique self-service portal to the lens and laboratory business. No other laboratory has the ability to provide you with this level of detailed, customized and immediate access to your account.
Practice owners and staff will have a personalized experience based on permission levels set by the practice owner.
More services on the HOYA Hub are coming in 2021 and beyond.
Not yet on the Hoya hub? Call a HOYA Hub Customer Service Specialist at 844-736-5772 to gain access today!