Your success is depending on how successful your optical suppliers are in supporting you. And, this is not only about product deliveries and tools, but rather about understanding the complete package of support that you need from your optical suppliers.
Your customers have a lot of requirements on you and your practice. A few of these might concern local conditions, like location, access to practice, parking, visibility, and environmental concerns. These would be difficult for a supplier to support you with. But, there are a lot of other requirements that you should feed back to your suppliers
Here is a checklist of what you should expect from your supplier: