Your patients. Your brand. Our support.
Having you as a partner is an exciting prospect and we are dedicated to supporting you every step of the way. As your ally, we’ll empower you to grow your business and create a distinctive brand that is valued by your patients. We’ll help you see further, with leading technologies and innovative solutions. We’ll keep you in touch, with the latest insights on the optical industry. And when you have everything you need to provide the best care and experience, we’ll know our partnership is a success.
Service you and your patients can count on
Our goal is to support your practice
'The "last mile" is the make-or break- point for many business relationships. Our customer service team ensures that last mile is as smooth as possible. We have invested heavily in our systems, people, and processes to bring you best-in-class service. At HOYA we promise true partnership and transparency, and are always looking to improve through your suggestions and feedback received everyday and through our annual customer service survey. Our approach is designed around your responses, and we want our customers to know they are heard and valued.
Run your practice effortlessly
A revolution in laboratory customer service.
The HOYA HubTM is a game-changer. No other company can provide you with this level of detailed and customized access to up-to-date information. Here you will find a range of tools to help in running your business—job status, access to and printing invoices and so much more as we continue to invest in this platform. With all tools seamlessly connected, you can fully focus on your patient and running your business.
A major investment to improve your service experience is the HOYA HubTM. You are encouraged to use this technology platform to check on the status of your jobs, search for invoices and print labels. So much more is coming to the HOYA HubTM platform, so get started today.
Keep growing with HOYA
Expanding your product, technology and business expertise is easy, fun and dynamic.
As your dedicated partner, we offer all the resources you need to develop and grow your expertise. Whether it is through our HOYA Learning CenterTM, the only centre of its kind in the industry, the HOYA Faculty or other local initiatives—it’s all been designed to support you and your team. Discover visionary knowledge for the most up-to-date industry knowledge—access our library of articles, publications and blogs written by HOA experts and independent industry leaders.
Outstanding products and service excellence
At HOYA, we are ready to answer any questions you might have, explore our potential partnership and hear the ideas you want to share with us. Get in touch with us by completing the form below.
*The Promotion is open only to professional eyecare practices that are not excluded, debarred, or suspended, nor owned or controlled, in whole or in part, by a person who is excluded, debarred, or suspended, from participation in any federal health care program as defined at 42 U.S.C. § 1320a-7b(b) and do not submit any orders to HOYA Vision Care for which whole or partial reimbursement may be made by a federal healthcare program as defined at 42 U.S.C. § 1320a-7b(b), including Medicaid, Medicare and Tricare among others, or any other reimbursement source prohibited by applicable State laws. Full eligibility requirements can be found at VisionaryAlliance.com